Accessibility — Concept One Capital

Inclusive by Design

We are committed to ensuring every user — regardless of disability, assistive technology, or browsing environment — can access our platform fully and without friction. Accessibility is an ongoing investment, not a checkbox.

WCAG 2.1 AA
Our Standard

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. If you experience any barrier, please contact us — your feedback directly shapes our improvements.

01

Accessibility Standards We Follow

Our platform targets conformance with WCAG 2.1 Level AA, organised around four core principles:

  • Perceivable: Content is presented in ways all users can detect — including text alternatives, captions, and sufficient colour contrast
  • Operable: All interface components and navigation are accessible via keyboard, voice, or alternative input devices
  • Understandable: Text and interface behaviour are clear, consistent, and predictable for all users
  • Robust: Content is compatible with a wide range of current and future assistive technologies

We conduct accessibility reviews as part of our development cycle and address identified issues on a priority basis.

02

Accessibility Features on Our Platform

We have implemented the following features to support users with diverse needs:

Semantic HTML

Proper heading hierarchy, landmark regions, and meaningful link text throughout all pages

Keyboard Navigation

Full site navigation without a mouse, with clearly visible focus indicators on all interactive elements

Alt Text on Images

Descriptive alternative text on all informational images for screen reader compatibility

Colour Contrast

Text and UI elements maintain WCAG AA minimum contrast ratios across all pages

Scalable Text

All text resizes to 200% without loss of content or functionality on desktop and mobile

Skip Navigation

Skip-to-content links allow keyboard users to bypass repeated header navigation efficiently

03

Known Limitations & Active Improvements

While we strive for full WCAG 2.1 AA conformance, some areas remain under active improvement:

  • Certain third-party embedded components — such as lender application forms — may have accessibility limitations outside our direct control
  • Some older PDF resources may not be fully optimised for screen readers — remediation is ongoing
  • Video content produced before 2025 may not carry full captions — all new content is captioned by default

We prioritise accessibility improvements continuously. If you encounter a barrier not listed here, please tell us — your report goes directly to our development team.

04

Tested Assistive Technologies

Our platform has been tested with the following assistive technologies and environments:

  • Screen readers: NVDA, JAWS, VoiceOver (macOS and iOS), and TalkBack (Android)
  • Keyboard-only navigation using standard and extended keyboards
  • Voice control: Dragon NaturallySpeaking and Apple Voice Control
  • Browser zoom to 400% with reflow on desktop and mobile viewports
  • High-contrast display modes on Windows and macOS

We recommend using the latest version of Chrome, Firefox, Safari, or Edge for the best accessible experience on our platform.

05

Accessibility Support & Feedback

If you experience difficulty accessing any content, completing an application, or navigating our platform, please reach out. We are committed to responding within two business days and providing a reasonable accommodation or accessible alternative.

Phone
(844) 988-2532
Address
3352 Iron Forge Road, Pittsburgh, PA 15201
Hours
Mon – Fri, 8:00am – 6:00pm EST
Concept One Capital
Precision Business Financing
(844) 988-2532
Mon – Fri
8:00am – 6:00pm EST
3352 Iron Forge Road
Pittsburgh, PA 15201